Customer Support | Ego Pharmaceuticals

Customer Support

Here are some Frequently Asked Questions

Is the packaging of Ego products recyclable?

Most of Ego’s product packaging is recyclable. We try and choose environmentally sound packaging for our products.

Ego Pharmaceuticals is a signatory of the Australian Packaging Covenant and is committed to reducing waste wherever possible.

Does Ego use methylisothiazolinone (MI) in any products?

No, Ego Pharmaceuticals does not use methylisothiazolinone (also known as MI) in any products. Methylisothiazolinone (also known as MI) is a preservative found in shampoos, baby wipes, moisturisers and cosmetics and has been known to cause allergic reactions to the skin. Ego has never used this preservative.

Does Ego Pharmaceuticals test any of their products on animals?

No Ego products are tested on animals. Safety and efficacy testing of formulations are routinely carried out using in vitro methods or human volunteers. Testing is carried out during the research and development phase. The use of human volunteers requires the study to be well designed and appropriately reviewed by established ethics committees.

What does ‘dermatologically tested’ mean?

Products are tested for skin sensitivity and irritancy on human subjects according to a strict patch testing protocol.