Celebrating World Pharmacist Day: Meet Pharmacist Cia-Cen Lim

September 25, 2014

Today, Thursday 25th September 2014, is World Pharmacist Day, and here at Ego we’d like to express our gratitude to some of the wonderful pharmacists we work with across Australia. Meet Cia-Cen Lim, pharmacist and owner of Nairne Pharmacy, South Australia.

Malaysian-born Cia-Cen Lim came to Australia to study pharmacy at UniSA in Adelaide, South Australia. After graduating in 2007, Cia-Cen interned for a year in Mt Gambier before taking a management role in a pharmacy in the small farming town of Keith, SA.

It was here, surrounded by lovely people, that Cia-Cen learned that being a pharmacist involved immersing himself in the community to enhance his professional role. Rather than sitting behind the bench waiting for prescriptions to fill, he would go out on the floor to welcome people, organize public health talks, conduct medication reviews and join local service clubs. This practice resulted in support from a community who treated him like family, and it was this attitude he took with him when he relocated to Adelaide CBD.

Using his professional expertise and his personal compassion, Cia-Cen began working with professional mental health management teams – primarily with the Hutt St Centre, regarded as a place of hope for the homeless – to help rebuild lives. This experience enhanced his belief in being an ethical provider of pharmaceuticals to achieve the best possible use of medicines for optimum health and wellbeing.

After a year working in the CBD, Cia-Cen and his fiancé Rachel Sim moved to the Adelaide Hills to open their own, independent community pharmacy in the township of Nairne.  Rachel, an accredited consultant pharmacist, liaises with local doctors to provide the best possible health outcomes to customers. Although recent changes to the PBS have seen them face reduced funding for clinical services and a negative flow-on effect to the industry, they remain strong in their vision for a community focused, personal approach pharmacy.

“We believe that pharmacy is not just a destination to get cheap vitamins or toilet papers. Instead, it is a health destination where pharmacists are positioned at the forefront of primary health care,” says Cia-Cen. “We can make informed, evidenced based health information with our patients, reducing unnecessary side effects, improving patient compliance to their therapy,” he said.

Regardless of the challenges faced by pharmacies, Cia-Cen and Rachel say they feel especially grateful to be part of the community, making a difference with their customer-focused values and close ties to the medical community.

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