FAQ

  • Sunscreen application

    How frequently should sunscreen be applied to the skin?

    Sunscreen should be applied to clean, dry skin at least 15 minutes before going outside. This allows the sunscreen to adhere to the skin surface and function properly.

    As sunscreens wear off the skin with normal usage, it is necessary to re-apply the product to maintain your protection. Re-application is generally recommended every 2 hours during sun exposure; however more frequent re-application is indicated should the sunscreen be worn off the skin through such actions as towel drying the skin after swimming or blowing the nose.

  • Can sunscreen be applied with another product such as moisturiser or foundation?

    Yes. When applying sunscreen with moisturiser or foundation, the order of application should not matter, providing that you leave a few minutes between the application of each product to allow the initially applied product to dry and be absorbed before application of the subsequent product.

  • My clothes/swimwear have become stained after using SunSense. Can the stains be removed?

    Staining can occur with all sunscreens. The body oils and acids of some people may react with the sunscreen, causing yellowing where the product rubs into the fibre. Our experiments have indicated that sunscreen is easily removed from white fabric if a pre wash stain remover is used. Soaking the garment overnight may be required for stubborn stains.

    The pigment in tinted sunscreens is not water soluble and is not readily removed by soaking the stained garment. The stain is best removed by ‘pushing’ it through the fabric with a stain remover such as Sard Wonder Stick. If the fabric is of a delicate nature it is best to take the garment to a dry cleaner.

  • Packaging

    Is the packaging of Ego products recyclable?

    Ego’s product packaging is approximately 85% recyclable. We choose environmentally sound packaging for our products and minimise additional packaging such as shrink wrapping.

    Ego Pharmaceuticals is a signatory of the Australian National Packaging Covenant and is committed to reducing waste wherever possible.

  • Head Lice Treatment

    Do the MOOV Head Lice treatment products remove eggs from the hair?

    The MOOV Head Lice treatment products will kill eggs if used according to the directions on the product labelling. However they do not remove eggs from the hair; this must be done by mechanical means such as combing with MOOV Head Lice Combing Conditioner.

    Removal of eggs from the hair has little influence on the efficacy of the MOOV Head Lice treatment products, and is more for cosmetic purposes.

    When treating a head lice infestation, is it necessary to wash the bed linen every day?

    In order to survive, head lice need to feed on human blood every 3 to 6 hours. Without feeding, head lice will dehydrate and die, and those found in bedding are either dead, sick or elderly. It is unusual for head lice to let go of their grip of the hair shaft unless they are sickly or dying. For this reason, daily laundering of the bed clothing is unnecessary.

  • Sunscreens for infants

    Which SunSense sunscreen is recommended for newborns/ infants?

    It is advised that infants are kept out of the sun as much as possible. When this is not possible, UV exposure should be minimised with clothing, shade and hats that protect the face, neck and ears. A broad-spectrum water resistant sunscreen may be applied to any areas of skin that cannot be protected by clothing, such as face and hands.

    We recommend the use of SunSense Sensitive for infants’ delicate skin, as the formulation is free of chemical absorbers and fragrance to reduce the likelihood of skin irritation.

  • Nanoparticles in sunscreens

    Do SunSense sunscreens contain nanoparticles?

    A number of SunSense sunscreens contain nanoparticulate titanium dioxide. Nanoparticulate titanium dioxide, and similarly zinc oxide, has been used in sunscreens for many years with exceptionally good safety records.

    Using nano sized particles of titanium dioxide and zinc oxide in sunscreens helps to reduce the white sheen on the skin produced by these two ingredients while retaining the sunscreen properties.

    Many studies have shown that nanoparticulate titanium dioxide does not penetrate the skin. The particles remain on the surface of the skin and in the outer dead layer (stratum corneum) of the skin, and cannot harm the underlying living tissue.

    Other evidence shows that titanium dioxide is not irritant to the skin and does not cause allergies or photoallergies.
    The form of titanium dioxide used in SunSense sunscreens has been approved for use by the Therapeutic Goods Administration (TGA) following a complete and thorough assessment for safety and efficacy.

    THE FOLLOWING SUNSENSE PRODUCTS DO NOT HAVE NANO TECHNOLOGY:

    → SunSense Anti Ageing Face SPF 50+

    → SunSense Anti Ageing Face Matte SPF 50+

    → SunSense Clear Mist SPF 50+

    → SunSense Clear Gel SPF 50+

  • → SunSense Sensitive SPF 50+
  • Animal testing

    Does Ego Pharmaceuticals test any of their products on animals?

    No Ego products are tested on animals. Safety and efficacy testing of formulations are routinely carried out using in vitro methods or on human volunteers. The use of human volunteers requires the study to be well designed and appropriately reviewed by established ethics committees.
    We cannot guarantee that our ingredient suppliers do not test on animals.

  • Dermatologically tested

    What does ‘dermatologically tested’ mean?

    Ego dermatologically tests its products for skin sensitivity and irritancy on human subjects according to a strict patch testing protocol.

 

  • Methylisothiazolinone (MI)

    Does Ego use methylisothiazolinone (MI) in any products?

    No, Ego Pharmaceuticals does not use methylisothiazolinone (also known as MI) in any products.

    Methylisothiazolinone (also known as MI) is a preservative commonly found in shampoos, baby wipes, moisturisers and cosmetics and has been known to cause allergic reactions to the skin.

    Ego has never used this preservative.